Thankdy

Thankdy is a Saas platform that helps send group greeting card that including group's messages to the recipient creating an unforgettable memory on special occasions.

Year

2021

Client

Thankdy Ltd.

Project Type

Product / UI design / UX collaboration

Role

Product Designer

Project Overview

Designing a SaaS product from 0 to 1

I was brought on to help redesign Thankdy's product interface and develop a design system that would be adaptable, expandable and flexible as the platform grows and evolves.

Challenge

Building a completely new product that is new by Asian users is an extremely interesting challenge.

My Role/Responsibilities

UI Designer
UX design
Design system management

Research & Planning

3 months & 125 survey

In a very complicated situation of Covid-19, stemming from the story of Thankdy's Founder, the product idea was born, mistakenly solving the problem "What gift will be meaningful and easy to leave memorable memories?"
In this case, I tackled Lean UX to increase speed and bypass unnecessary processes in the design process.

Platform Architecture

The IA and user flows were established before I was brought onto the project but had not been formally documented. I built a site map to help inform my decision making when designing each dashboard.

Final Design

Designing for efficiency and easy collaboration

The final design is based on the needs of the user. By removing unnecessary and confusing operations for users from the current product.

First impression landing page

Emphasize the difference between Thankdy and traditional cards and 1-to-1 card sending platforms available in the market

Create Group Card

Step-by-step makes it easy for new users to get acquainted with the product

Customize Card

The group can create a group greeting card with its own personality, which is the highlight for the recipient

Invitee page

Invitee can write a message after receiving the group card from the group owner

Prototype

Compare with current version. The new update includes features compiled from customer needs.

Key Considerations
  • Will this direction of change affect existing users?
  • How to make the product more personalized and bring higher spiritual value?

What's Next

Launching soon

Thankdy is set to release this MVP in mid 2022. After launching with an MVP, the team plans to begin user testing to further iterate on the product's design, features, and functionality.

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